Cancellation &
Refund Policy

At Kapittx., we strive to ensure that you receive the highest quality products and services. However, in rare cases, you may receive a damaged, defective, or incorrect product or service that does not match your original order. In such instances, we are committed to replacing the product or service to your satisfaction at no additional cost.

CANCELLATION PROCESS

Despite the above, if customers wish to cancel the order, please write to your relationship manager or Customer Support at support@kapitt.com to guide you on next steps.

REFUND PROCESS

Since our subscription fees are payable in advance as per agreed terms, we are not in a position to offer refund for unutilised products or services.